Privacy Policy
Effective Date: To be updated when published
Last Updated: September 17, 2025
1. Introduction
Welcome to AnimatedInvitation.com. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
2. Who We Are
AnimatedInvitation.com is an eCommerce platform that provides customized video invitation services. When you interact with our website or place an order, we may collect and process your personal data to fulfill our services.
Contact Email: Support@animatedinvitation.com
3. What Data We Collect
We may collect the following types of personal data:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Payment Information (processed via third parties)
- Uploaded Media Files (images, event information for customization)
- IP Address and browser/device information (via analytics tools)
4. How We Use Your Data
We process your data for the following purposes:
- To fulfill and deliver your video invitation orders
- To contact you with updates related to your order
- To provide customer support
- To send marketing and promotional emails (only with your consent)
- To analyze website usage and improve our services
- To display completed invitation videos and testimonials on our website (only with your explicit consent)
5. Legal Bases for Processing
Under the GDPR, we rely on the following legal bases:
- Contractual necessity – to process orders and provide services
- Legitimate interests – to improve our website and protect against fraud
- Consent – for marketing communications and showcasing videos/testimonials
- Legal obligations – where required by law
6. Cookies & Analytics
We use cookies and similar tracking technologies for performance and analytics purposes. Our site uses:
- Google Analytics
- Umami (privacy-friendly analytics tool)
You can manage cookie preferences via your browser settings or through any cookie consent banner we display.
7. Data Sharing with Third Parties
We may share your data with trusted third-party service providers:
| Provider | Purpose |
|---|---|
| PayPal / Paddle | Payment processing |
| Brevo | Email marketing and communication |
| Google / Umami | Site traffic and usage analysis |
All third-party providers are contractually bound to handle your data securely and in compliance with GDPR.
8. International Data Transfers
Some of the third-party services we use may store data outside the European Economic Area (EEA). In such cases, we ensure your data is protected through Standard Contractual Clauses (SCCs) or other legally recognized safeguards.
9. Data Retention
- We retain personal data necessary for order processing and support for the duration of your order and up to 15 days after completion.
- Uploaded media files are automatically deleted after this period.
- Completed animated videos and testimonials may be kept longer only with your explicit consent for display on our homepage.
10. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Access – Request a copy of your data
- Rectification – Correct inaccurate or incomplete data
- Erasure – Request deletion of your data
- Restriction – Limit how we use your data
- Portability – Receive your data in a structured format
- Objection – Object to data processing
- Withdraw Consent – Withdraw marketing or media showcase consent at any time
To exercise these rights, contact: Support@animatedinvitation.com
11. Data Security
We implement the following measures to protect your data:
- SSL encryption
- Secure servers and data storage
- Role-based access controls
- Regular software updates and security monitoring
12. Policy Updates
We may update this Privacy Policy from time to time. Updates will be reflected by the "Last Updated" date at the top of this document.
13. Contact
For privacy questions or data requests, contact us at:
Support@animatedinvitation.com